Terms & Conditions

Effective Date: December 27, 2025

Welcome to Homebound Cleaning. By accessing our website and using our services, you agree to comply with the following terms and conditions.

1. Services

We provide home and office cleaning services, along with flower, chocolate, and cake delivery services. All services are subject to availability.

2. Bookings & Orders

• All bookings and orders must be confirmed via WhatsApp, phone, or website
• Customers must provide accurate details (address, contact number, etc.)
• We reserve the right to cancel or reschedule services if required

3. Pricing & Payments

• Prices will be communicated before confirming any service or order
• Payments may be collected in advance or after service completion
• Additional charges may apply for extra services or special requests

4. Cancellation & Refund

• Customers must inform cancellations in advance
• Last-minute cancellations may incur charges
• Refunds (if applicable) will be processed based on service conditions

5. Delivery Policy

• Delivery timing is estimated and may vary due to traffic or other conditions
• Customers must be available at the delivery location
• We are not responsible for delays beyond our control

6. WhatsApp Orders

By placing orders through WhatsApp, you agree to communicate and confirm service details via WhatsApp. Screenshots and chat confirmations may be used as proof of order.

7. Customer Responsibilities

• Provide correct address and contact details
• Ensure access to the service location
• Handle valuable items before cleaning services

8. Limitation of Liability

Homebound Cleaning is not liable for any indirect or incidental damages. While we take care during service, customers are advised to secure valuables.

9. Changes to Terms

We may update these Terms & Conditions at any time without prior notice.

10. Contact Us

Email: info@homeboundcleaning.com
Phone: +974 70466881
Website: https://homeboundcleaning.com

By using our services, you agree to these Terms & Conditions.